System Operations Engineering Support



Multi Mission

Required Start Date





Submission Deadline




ESOC, Darmstadt


Technical Requirements

The Systems Operations Engineer shall work in the Operations Department as a member of the System Operations Team. The tasks will typically include:

·         System engineering and coordination of the operations of the operational services and ensure compliance with the operational service specifications and operational interface agreements;

·         Support to the Multi-Mission Systems including operational validation of releases, database maintenance, user administration, investigation of system anomalies and the raising, tracking and regression testing of Anomaly Reports;

·         Support to the System Operations Team for the yearly update of the Operations Department Mid-term Evolution Plan in particular for the Multi-Mission components of the operational systems, proposing evolutions to the operational systems to improve overall operational service availability;

·         Participate in the preparations for future Programs including the definition of Multi-Mission User requirements;

·         Support to the operational validation of new programs, including the configuration and validation of operational systems, and in particular the Multi-Mission Elements;

·         Support the definition of user requirements for Multi-Mission system evolutions, participation in the implementation and organisation of the validation of associated changes;

·         Analysis of major system changes due to control centre equipment relocations ensuring continuity of services during reengineering activities and participation in technical meetings, formal reviews, and scheduling & planning meetings;

·         Participate in Operations Department development projects related to major system changes;

·         Coordinate the production of Multi-Mission related system procedures and training of the operations teams;

·         Participation in any changes due to the implementation of Business Continuity processes;

·         Support the update and validation of a System Contingency Operations Guide and the interactions with EUMETSAT external partners.

Academic Requirements

Academic and work related requirements:

·         University degree (or equivalent) in a relevant discipline;

·         A minimum of 5 years of experience in the field of System Engineering in high-availability operational systems;

For the accomplishment of the listed tasks, in-depth knowledge and at least 5 years of experience in:

·         Real-time spacecraft and ground segment operations;

·         System Monitoring (and Control) Tools and Techniques;

·         The operational validation of real-time systems and associated operational procedures;

·         The definition of user requirements;

·         Good command of English (verbal and written) and able to work calmly and correctly under stress and to work with the minimum of supervision.

Desirable Skills

·         Change Management;

·         Communications Systems operations;

·         Storage Network Infrastructure operations;

·         LEO and GEO Earth Observation satellite ground segments;

·         Operations coordination with international organisations;

·         On-call support to 24/7 operations;

·         Preparation and Presentation of training to operations personnel.

Specific Requirements


Background information


Work Location: Darmstadt, Germany


A permanent employment contract.

Competitive salary plus a comprehensive benefits package.

Career path.



In line with Asylum & Immigration Legislation, all applicants must be eligible to live and work in the EU. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work the company is in, all potential employees will undergo stringent reference and identity checks.


You are looking for a challenging position in a very interesting, international environment? Then send your application preferably online until 29th of June 2012 to: Andrée Scherschel (

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