Desktop Engineering Consultancy Support (m/f)




Required Start Date

August 2014 



Submission Deadline

25th July 2014 


Darmstadt - EUMETSAT

Technical Requirements

LSE Space is looking for an experienced Engineer (m/f) in order to fulfill the duty of

Desktop Engineering Consultancy Support


for our customer EUMETSAT in Darmstadt/Germany.

The position will support the Corporate ICT function that refers to the Information and Communication Technology systems, services and infrastructure, which are employed by EUMETSAT for support of its administrative activities. This environment is distinct from the one used for the operation of satellites or distribution of data products. The corporate ICT environment supports the generic office computing needs of EUMETSAT. It does not support any of the satellite control and operations activities nor satellite product generation and distribution, which are based on a separate, dedicated infrastructure.

The major elements of the EUMETSAT corporate ICT environment are:

• the user desktops/laptops and standard office applications

• the data centre: (MS file & print servers, MS Windows application servers);

• the Email and GroupWare System (MS Exchange 2007);

• the network infrastructure (LAN) including network security and Internet connectivity.

The clients are MS-Windows 7 desktop and notebook systems running MS-Office 2007 professional plus additional COTS applications.

The clients are deployed using Windows Deployment Services and software is distributed using ZENworks Configuration Management 11 ZCM. There are about 80 networked printers and combined printer/copiers, mainly from Ricoh.


The following activities shall be performed:

• prepare, validate and execute the deployment of Windows 7 desktop systems using Microsoft Deployment Services;

• prepare, validate and execute the distribution of software applications and upgrades to desktops using the ZENworks Configuration Management 11 Software Distribution system;

• prepare, validate and execute the distribution of software patches using WSUS;

• monitor and report on software license usage, maintaining the software license inventory;

• operate and maintain the antivirus management infrastructure based on Symantec Endpoint Protection; ensure that all systems are having the latest virus patterns;

• analyse users needs and provide input for the procurement of software applications or for upgrading the existing ones;

• provide second and third level user and technical support for user applications and desktops;

• contribute to the procurement of licenses by providing specifications and performing price inquiries, as well as act as interface with software suppliers regarding procurement, warranty and maintenance issues;

• maintain a verification and validation environment to verify and validate software updates and roll-outs;

• maintain system design and operations documentation.

• In the performance of these tasks, the key person shall apply the ICT working practices for:

o quality management;

o configuration and change control;

o system operations and maintenance.

Academic Requirements

A University degree in an engineering discipline is required.

Specific Requirements

·         proven 5 years of experience as IT Desktop Engineer in a demanding computingenvironment.

·         experience in deploying systems using Windows Deployment Toolkit;

·         experience in using Novell ZENworks® Configuration Management 11 to package and distribute office applications;

·         experience in using WSUS to deploy Microsoft and custom built patches;

·         extensive knowledge of administering and deploying office packages (e.g. MS Office, MS Visio, MS Project, financial and technical applications);

·         demonstrated experience in installing, administering Windows 7 desktops;

·         experience in operating a managed antivirus system like Symantec Endpoint Protection;

·         experience in managing desktops using Microsoft Group Policy;

·         experience in using Visual Basic scripting.

In addition, the following aspects shall be considered an advantage:

·         knowledge of and experience in administering MS Active Directory;

·         experience in a structured, ISO 9000 certified project and service environment;

·         knowledge of change and configuration management fundamentals and principles;

·         knowledge of ITIL.

Perfect command of English, verbal and written. Knowledge of French would be an asset.


Background information

Benefits: A permanent employment contract. Competitive salary plus a comprehensive benefits package. Career path.


In line with Asylum & Immigration Legislation, all applicants must be eligible to live and work in the EU. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work the company is in, all potential employees will undergo stringent reference and identity checks.

You are looking for a challenging position in a very interesting, international environment? Then send your application preferably online to until 25th July 2014.


  Apply for this position